FREQUENTLY ASKED QUESTIONS (FAQs)
We’ve answered the questions we hear most often to help you feel confident and informed as you begin this journey with us.
CLINICAL SERVICES
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Yes! We offer an initial phone screening with one of our therapists to discuss your concerns or a 15-minute in-clinic screening to determine if ongoing therapy is appropriate for your child.
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That depends! If you have Medicaid as a primary or secondary insurance type, we will need a referral for speech therapy from your primary care provider faxed to (970) 449-0576 to begin services.
If you have a commercial insurance plan and they do not require referrals, we can begin the scheduling process right away.
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Yes! We are eager and happy to collaborate with your child’s school-based team as well as provide additional services to compliment your child’s IEP/504 and community-based needs.
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Yes! Please click HERE complete the form to request records or a home exercise program. Your therapist will create a home exercise program with you during therapy sessions and answer any questions you may have.
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Yes! All of our waiting rooms are family-friendly and designed with our patients and their siblings in mind.
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Flex Scheduling is available when a consistent appointment time does not work for you or your family. With this option, families contact their Patient Care Coordinator (PCC) week to week to schedule appointments based on current availability as openings occur.
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Yes! Please contact our office to set up free screenings at a time that is convenient for you. These screenings are designed to help identify potential developmental concerns early, giving children the best possible foundation as they grow and learn.
INSURANCE/BILLING
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Yes! We gladly accept Medicaid and CHP+. View more options on our Insurance page HERE.
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Yes! We have a private pay rate, as well as a sliding scale based on income.
View more options on our Insurance page HERE.
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That depends! Every insurance plan is different, so out-of-pocket costs and coverage can vary. We will collect your insurance information before your first visit so we can check benefits and help you understand what to expect financially.
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That depends! Some plans require pre-authorization before services can begin, while others do not. Our team will review your benefits in advance and let you know if a pre-authorization is needed.
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We welcome out-of-network families. Services may be provided on a self-pay basis, and we are happy to provide a detailed receipt (superbill) that you can submit to your insurance for possible reimbursement, depending on your plan.
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All information can be obtained by contacting Medicaid Provider Services at 1-800-221-3943. You will need the patient’s date of birth and Medicaid number.
CONNECT WITH US
Our team is standing by to answer any other questions you might have. Get started with an evaluation request or general inquiry below. We look forward to servicing you!